Securus Saved Our Thanksgiving With Video Visitation

Securus Technologies really brought my family together this Thanksgiving. My brother was thrown into federal prison because of marijuana charges a couple of years ago. And it’s totally crazy because marijuana is now becoming legal in many states across the country. We are hoping to get his conviction vacated in light of all of this.


That’s all beside the point. The point is that my children miss my brother and so do I. It is always hard around the holidays because we know that he is locked behind bars. He is housed all the way across the state and it makes it very difficult for us to visit him. That’s when Securus saved the day for us.


This benevolent company runs this incredibly genius technology. All I do is log into their website, request a video visitation time, and then log back in when it’s time. My brother pops up on the other side with his face filling the screen.


We video chatting with him on a tablet this year. It’s about as close is he will get to a family gathering for quite some time, and I am grateful for this technology.


I just want to start to spread the word. Securus has been nothing but good to us. They are always interested in whether we are happy with our services or not. And if there are any technical issues, calling into their customer service center is lightning quick. I’ve read bad reviews of other prison telecommunications companies. I’m hoping Securus becomes the country’s leading provider very soon.


Securus Starts to Highlight Global Tel Link (GTL) – What’s The Deal?

Securus Technologies is a company that found its way to my radar recently with what I was reading about them seeming a little too unclear. There have been various claims made and that means it is time to make some clarifications.

Read more about Securus on Linkedin.

There was a recent allegation that Secures in a pending breach lawsuits that is now in the Texas federal court system under review. Even though the accusation seems damning, the truth is that GTL is now moving on in order to pursue, with the local District Court, to have a rehearing on whether the patent was PTAB – validated. It has never formally been validated.

The GTL’s technology regarding video monitoring, during visitation is a mechanism to provide a safe environment. It ultimately allows corrections officers the ability to supervise an inmate and their visitor. It is a common factor in almost all jails and correctional facilities. The belief is that the company practices are true and fair in every way but it is under ongoing investigation.

The PTAB wholly decided that our innovations are patentable, which is what gave use the right and the privilege to go back to court to protect the company’s intellectual rights and technology. The PTAB has not said that the named innovations were patentable. What they did say was that they would refuse to review the claims at this time.

If the company is found to have any fault in the scenario, then there will be a ruling that will require Securus to discontinue the use of GTL’s patented technologies regarding its video inspection mechanisms that are located within all of the facilities where there is alleged infringement happening.

Please see the attached link below for additional information:

Securus Starts to Highlight Global Tel Link (GTL) Wrongdoings/Integrity Breaches


Securus Technologies to Raise Public Awareness of Frauds Committed in the Inmate Communications Industry

In an effort to build trust in the communications industry related to U.S. prisons, the premier provider of public safety tools, Securus Technologies, has vowed to publicize incidents of gross violations in the sector. The man behind the decision is CEO of Securus Technologies, Richard A. Rick, who insists that the current debate of high call charges faced by families of inmates is primarily the result of massive corruption of individuals who are eager to exploit struggling families.

Therefore, Richard has found an innovative method to raise awareness among the public by publishing a series of reports by officials investigating matters of gross violations. The 17-page Order No. U-20784-B report of Louisiana Public Service Commission is among the first reports that will be published on Securus website in the next six months. According to the summary of report, another significant provider in the inmate communications industry, GTL, Global Tel Link, was found cheating families by implanting devices in the hardware and deliberately charging telephone bills.

When working with Louisiana Department of Corrections, GTL put electronic devices that would automatically increase call charges of each call by 15 seconds or 36 seconds. Because callers do not calculate timings, they are unaware of the fraud even when such charges were added in the final telephone bills. However, it is also true that GTL was not even afraid of overcharging publicly because its rates were much higher than the limits set by PSC.


Beside such violations, the report also found massive rigging on several other instances. Overall, it is estimated that tax payers in Louisiana had to pay $1,243,000 more than the actual charges. Hopefully, steps taken by Securus Technologies will raise public awareness when the company publishes more such report in the coming months.

Securus Video Visitation Overview Video from Securus Technologies on Vimeo.