Proper investigative tools and software are essential to crime prevention. With the increased use of technology, corrections institutions, law enforcement, and public safety agencies are now relying heavily on the use of data and technology to fight crime. In a recent press release, Securus Technologies, a leader in criminal justice technology solutions released several customer comments detailing their experience and success with Securus Technologies investigative software.
Through thousands of letters and emails, the company received praise from facility customers with several of them willing to share their story. Correctional facility officials told of their success in riding their facilities of corrupt employees, gaining vital information regarding inmate drug trades, contraband, and possible threats to other inmates and staff. The use of Securus Technologies investigative software has helped significantly decrease the amount of inmate on inmate crime and increased the rate of crime solving both in and out of prison walls. CEO and Chairman, Richard A. Smith says that the company currently develops one new product each week to help law enforcement and corrections officials stay on top of crime.
Since 1986, Securus Technologies has been one of the most respected providers of investigative tools and inmate technology. Currently, Securus serves more than 2,600 correctional facilities and over 1,200,000 inmates in the United Staes. Aside from their commitment to reliable crime monitoring software, they are committed to keeping families together through phone calls, email, and video chat services.
Securus Technologies really brought my family together this Thanksgiving. My brother was thrown into federal prison because of marijuana charges a couple of years ago. And it’s totally crazy because marijuana is now becoming legal in many states across the country. We are hoping to get his conviction vacated in light of all of this.
That’s all beside the point. The point is that my children miss my brother and so do I. It is always hard around the holidays because we know that he is locked behind bars. He is housed all the way across the state and it makes it very difficult for us to visit him. That’s when Securus saved the day for us.
This benevolent company runs this incredibly genius technology. All I do is log into their website, request a video visitation time, and then log back in when it’s time. My brother pops up on the other side with his face filling the screen.
We video chatting with him on a tablet this year. It’s about as close is he will get to a family gathering for quite some time, and I am grateful for this technology.
I just want to start to spread the word. Securus has been nothing but good to us. They are always interested in whether we are happy with our services or not. And if there are any technical issues, calling into their customer service center is lightning quick. I’ve read bad reviews of other prison telecommunications companies. I’m hoping Securus becomes the country’s leading provider very soon.
Securus Technologies is a company that found its way to my radar recently with what I was reading about them seeming a little too unclear. There have been various claims made and that means it is time to make some clarifications.
Read more about Securus on Linkedin.
There was a recent allegation that Secures in a pending breach lawsuits that is now in the Texas federal court system under review. Even though the accusation seems damning, the truth is that GTL is now moving on in order to pursue, with the local District Court, to have a rehearing on whether the patent was PTAB – validated. It has never formally been validated.
The GTL’s technology regarding video monitoring, during visitation is a mechanism to provide a safe environment. It ultimately allows corrections officers the ability to supervise an inmate and their visitor. It is a common factor in almost all jails and correctional facilities. The belief is that the company practices are true and fair in every way but it is under ongoing investigation.
The PTAB wholly decided that our innovations are patentable, which is what gave use the right and the privilege to go back to court to protect the company’s intellectual rights and technology. The PTAB has not said that the named innovations were patentable. What they did say was that they would refuse to review the claims at this time.
If the company is found to have any fault in the scenario, then there will be a ruling that will require Securus to discontinue the use of GTL’s patented technologies regarding its video inspection mechanisms that are located within all of the facilities where there is alleged infringement happening.
Please see the attached link below for additional information:
Securus Starts to Highlight Global Tel Link (GTL) Wrongdoings/Integrity Breaches